Services
Diagnostic service
We help clients find the signal in the noise. We interview the client and their stakeholders, conduct additional research, and leverage our decades of experience to help the client frame the exact challenge they are facing to make it easier to solve. We deconstruct the challenge into its main components, or variables, to further facilitate solving.
Team design
We help clients design multi-disciplinary teams with the right mix of perspectives to analyze and solve any complex challenge. These groups of 24 – 30 may include staff, other stakeholders, outside experts, or others. We apply a custom algorithm to assign team members to solve particular components of the challenge that they know best.
Solving workshop
We design and deliver an engaging online solving workshop known as a Mind Meeting. The client and their solving team collaborate to thoroughly analyze their challenge, brainstorm innovative solutions, and coalesce around a comprehensive strategy and set of actions that everyone buys into.
Team training
We conduct small-group training sessions to prepare the solving team for the online solving workshop. Individuals receive training in how to use powerful online collaboration tools, including MURAL and Zoom. We also teach the latest science-based online solving and collaboration best practices.
Challenges we solve
Workforce strategy
Understand current and future workforce needs of the organization, employee engagement, quiet quitting, learning and development, succession planning, cognitive diversity, and more.
Organizing for impact
Establish common vocabulary, definitions, and metrics of what impact means. Include the user, customer, or patient in the conversation as appropriate to help understand the full value chain.
Innovation strategy
Change the culture to make room for taking calculated risks, leveraging AI, rewarding creativity, incentivizing multi-disciplinary collaboration. Understand and mitigate the barriers to doing this work.
Complex launch
Understand the market or ecosystem into which the new product or service will be launched. Include the user, customer, or patient in the conversation as appropriate to help understand the full value chain.
Organizational silos
Identify, diagnose, and fix the cultural, systemic, and other barriers to working as one organization or system. Provide real-world training and incentives to connecting the dots across silos.
Leadership alignment
Every Mind Meeting Group project results in alignment, but this particular challenge often begins with getting leaders to align on the organization’s mission, value proposition, and purpose – all of which drive everything else.
Growth strategy
Starting with an ambitious but achievable target, align the organization’s purpose, culture, workforce, and incentives towards achieving this target.
Scenario planning
Prepare the organization for a wide range of scenarios, such as pandemics, recessions, and political instability. Consider “black swan” events and develop outside the box solutions.
Emerging technologies
From AI to cloud computing and everything in between, leverage new technology opportunities while mitigating risks. Ensure technology strategy aligns with overall organizational mission, purpose, and strategy. Optimize workforce, culture, communication, and partnerships to ensure smooth implementation. Establish clear governance, performance metrics and accountabilities.
Anything complex
Don’t see your particular challenge listed here? No problem. We can solve any complex challenge in any industry. How can you tell whether you’re facing a complex challenge? For starters, your organization feels stuck and stakeholders can’t seem to agree on a problem definition, let alone a strategy.
Or perhaps you have a mission-critical initiative that you absolutely have to get right.